ANNETTE GRAY SPEAKS
SERVICES
One-on-One Coaching
trainings & Workshops
Keynote speaking topics
Books & Journals
One-on-One Coaching
All organizations, no matter their size or industry, faces occasions when they must decide if it is a good time to grow, scale back, develop an exit strategy, add a new product line and/or pull a poor performing product off the market. Introduce a new employee incentive program, prepare for the generational shift in your workforce, and/or introduce new technology or supply chain system.
For a team that could benefit from more intense, direct guidance from one of our experts, a coaching session or leadership training is an alternative format that works well for smaller groups. Leadership teams can often gain from working closely with an outside advisor who can help them optimize their team dynamics for maximum efficacy and collaboration. Many types of tight-knit teams, from various levels of leadership within an organization, can also be empowered and activated by coaching sessions with an expert.
Leadership Training & Workshop
Experiential learning is essential to measuring training effectiveness and knowledge retention and application.
Leadership training and workshops are a great opportunity for your employees or team members to apply new ideas to their work by engaging in interactive activities and dialogue guided by an expert.
In a classroom-type setting, learners may use workbooks or other learning aides as they share ideas and ask questions as they go deeper with material from the original keynote or new material.
At the intersection of leadership and learning, going beyond the keynote is the best way to ensure transformational change within any organization.
Keynote Speaking Topics
Being emotionally intelligent is important, but what steps can you take to improve your own social and emotional skills?
Explore strategies for growing your company in the global marketplace.
How can minorities make it in today’s competitive environment? Explore unique market niches for your business to succeed.
How can women take charge in the workplace and break through the glass ceiling? Learn how to find mentors and networks that help women reach the top and other invaluable tips and tools.
Goal Setting and Dreaming Big is not going to bring results without taking action…making one, three, or five plans and tips to the all-important daily to-do lists. And always have a plan B!
People don’t do business with people they don’t like. Ten action items that will increase sales while building relationships.
Learn techniques that build customer loyalty. Attendees learn to diffuse customer anger through listening and empathy techniques. Conflict Management explores techniques that build problem solving skills. Attendees learn to be result oriented through compromise and knowledge of both sides of any issue.
This course is designed to explore shifts in generational spending, changes in cultural trends and spending. Let your organization prepare to strategically align their branding campaigns and budgets to capitalize on cultural shifts.
Designed to explore communication as the core of personal and organizational effectiveness. Participants will learn the following: how to shift their perception to improve communication in the workplace and beyond, 10 power techniques to break down the communication barrier, and avoiding the negative effects of over communicating.
Learn the secrets of customer care in practical and easy-to-follow steps. It is designed to teach trusted techniques and positive approaches to delivering outstanding customer service. This course delivers “knock your socks off” results!
This course explores the fundamentals of the public contact skills by identifying the source of citizen complaints; respond in difficult situations and maintaining a positive image through successful citizen service.
Key tools for business professionals to succeed in achieving professional and personal goals. Plan and strategize to achieve the results you want.
- Entrepreneurship, Corporate Social Responsibility & Social Entrepreneurship: Are They The Same?
- Social Entrepreneurship: How To Go About It?
- Changing The World One Entrepreneur At A Time
- Ending The War: Profit vs. Non-Profit
- Blended Corporation Structures
- Making a Difference And Making a Profit Within The Same Corporate Structure
- Converting a diploma into a salary
- Reciting and incentivizing millennials
- The boomers are leaving how to prepare for a workforce of millennials
- Generational shift in the workforce: knowledge transfer and retention of corporate culture
- Leadership & Change Management
- Emulating emerging nations
- Prioritizing human capitol
- Redefining Leadership (forced by the Millennials)
- Developing the entrepreneurial mind in all level management
- Leading the engaged consumer( the age of social media and online reviews)
- Leading in an age of public shaming
- Innovation driven change management
- Redefining your corporate culture
- Engaging & Leveraging Stakeholders
- Collaboration for successful community development
- Recruiting & Retaining the Millennial’s Ideal City
- Generational Shift & Workforce development in a global economy
- Innovation on Main Street
- Finding the equilibrium between old and new, innovation and a more involved consumer
Improve Your Customer Service: Real world and tangible tools to developing customer service that will pass the test of your toughest critic.
Diversity and inclusion are two interconnected concepts—but they are far from interchangeable. Diversity is about representation or the make-up of an entity.
- Business Growth Strategies
- Time Management
- Marketing in the 21st Century
- Change management
- Gathering and Using Information
- Team Decision Making
- Giving and Receiving Criticism
- Youth Entrepreneurship
- 10 Steps for Writing a Successful Business Plan
- Economic Development
- CRA Plans
Books & Journals
Confessions of a Single
Gal-Preneur
